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Small business

SMS for Small Business

Tell your regulars what changed today — a special, a delay, a late opening — and know it was read in seconds rather than sitting unopened in a promotions tab.

Start with 100 free texts See what it costs
Waybill № 4182 Rate 1 credit / SMS
From
(415) 555-0134 · your number
To
1,240 recipients · “Saturday list”
Fresh loaves out of the oven at 4pm — first 20 people get one free. Reply STOP to opt out.
Sent 1,240 Delivered 1,237 Cost $31.99
§ 01

What you would actually send

Same-day promo
Slow afternoon — 20% off everything until close today. Show this text at the till.
82 chars 1 credit
Hours change
We are closing at 3pm today for a private event. Back to normal hours tomorrow.
79 chars 1 credit
Back in stock
The oat soap you asked about is back in. We have held one aside — reply YES to keep it.
87 chars 1 credit

Examples of what small business send. One credit per 160-character segment; STOP and HELP are handled automatically on every message.

Connect with your customers on their favorite channel SMS marketing.

We know that many businesses are facing unexpected challenges right now, including keeping in touch with customers, so we wanted to share a few things you can do to get ahead of these challenges and stay connected.

Ready-made post templates to keep customers updated

Shop Online

Keep your customers up to date with what’s happening. 

Curbside Pickup

Let customers know how they can contact you to place orders.

Provide your business contact information and include details on when you are accepting orders, store hours.

Offer gift cards

Kindly ask customers to buy gift cards from your business.

If your business offers gift cards, encourage people to know and how to find and purchase them.

Express gratitude

Express gratitude for your community.

Keep it simple and show that you are united with your community.

Setup Auto-Responses

We work with many businesses like yours. Consider setting up auto-responses to frequently asked questions such as business hours and how to place orders.

Here are some great use cases of SMS marketing:  

  • Hi, thanks for your message. Our retail store is closed, but we are still taking orders online! Send us a message or check out our website.

  • Hi! We’re ready to take your order! Call us or message us here.

  • Thank you for your message. We’ve made a move to online appointments while our office is closed. Please email us or leave a message to make a virtual appointment.

  • If you have questions about an existing order, feel free to send us a message here.

Order notifications ⚡️

Hi there! We’re ready to take your order! Call us or message us here. 👋

Curbside details ⌛️

San Francisco and San Jose locations are open this Sunday! 🍳 Curbside pick up 10am-5pm Go our website link

Send your first dispatch to small business tonight

100 credits when you sign up. No card, no contract, no monthly plan.

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